Privacy Policy
Last updated: 1 July 2025
1. Who We Are
Neart Decorating ("we", "us", "our") is a painting and decorating company based at 357 Newport Rd, Cardiff CF24 1RN. We can be contacted at info@neartdecorating.co.uk or by phone on 029 2168 0320.
2. What Information We Collect
We collect personal information only when you choose to provide it, including when you:
- Submit an enquiry or quote request via our website forms
- Contact us by phone, email or WhatsApp
The information we may collect includes your name, phone number, email address, and details about your decorating project.
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide quotations
- Arrange and manage decorating work you commission from us
- Contact you about your project
We do not use your information for marketing without your explicit consent.
4. Legal Basis for Processing
We process your personal data on the basis of your consent (when you submit a form) and our legitimate interest in responding to business enquiries and fulfilling contracts for services.
5. How Long We Keep Your Data
We retain enquiry data for up to 12 months. Data relating to completed jobs may be kept for up to 6 years for accounting and legal purposes. After this period your data is securely deleted.
6. Sharing Your Data
We do not sell or share your personal data with third parties for marketing purposes. We may share data with service providers who help us operate our business (such as our email and form submission providers), who are contractually required to protect it.
7. Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict our processing
- Lodge a complaint with the ICO at ico.org.uk
To exercise any of these rights, contact us at info@neartdecorating.co.uk.
8. Cookies
Our website uses minimal cookies. Please see our Cookie Policy for full details.
9. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.